Home Paternity Testing kits that have not been opened can be returned within 90 days and will be subject to administrative and handling fees. No refunds will be issued if any portion of a test kit has been used or if any services have been completed or if the shipping package has been opened.[separator headline=”h3″ title=”Refund Policy-In Lab Collections”]
Any DNA testing that is scheduled at a local office, can be rescheduled for no additional fee. No refunds will be issued if any person scheduled to test had their collection completed.
If payment has been made on any in lab tests, but none of the individuals have had their collection, then a partial refund can be given. The refund will be reduced by a $75 administrative and handling fee.